Privacy Policy

At Function-x-Design, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to ensuring your privacy is protected in compliance with New Zealand’s privacy laws.

By using our website or services, you agree to the collection and use of your personal information as outlined in this policy.

Effective Date: 2024-11-09

1. What Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Contact Information: Name, email address, phone number, and billing details (e.g., for payments).
• Transaction Information: Details of the services you request, including order details, payment information, and communication history.
• Technical Information: Information about your visit to our website, including your IP address, browser type, device information, and pages viewed (this is typically collected through cookies).
• Other Information: Any additional information you provide when contacting us or submitting forms through our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders or service requests.
• Communicate with you about your orders, inquiries, or updates to services.
• Improve our website, services, and customer experience.
• Process payments and manage billing information.
• Comply with legal obligations or resolve disputes, as required.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to complete transactions or provide services related to your order.
• Legal Requirements: If required by law or in response to a legal request, we may disclose your information to authorities or legal entities.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences.
• Track website performance and improve our content.
• Provide personalized content or advertising.
• You can control cookies through your browser settings, but note that blocking cookies may affect your experience on our website.

5. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure payment gateways and encryption methods. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate information.
• Request that we delete your personal information (subject to certain legal obligations).
• Opt out of marketing communications or withdraw consent for certain uses of your information.
• To exercise any of these rights, please contact us at pnfunctionalprints@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page regularly for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at pnfunctionalprints@gmail.com